Quality guarantee and return policy.
Thank you for shopping with us at REGENiSHOP. We strive to provide high-quality products and ensure your satisfaction with every purchase. As our products are print on demand, we have a specific return policy in place to address any concerns you may have.
Return Eligibility:
We understand that sometimes issues may arise with your order. We accept returns for print on demand products only if they arrive damaged or defective. We kindly ask that you carefully inspect your order upon receipt and contact our customer support team within 7 days of delivery if there is any damage or defect.
Return Process:
If your print on demand product arrives damaged or defective, please follow these steps to initiate a return:
-
Contact our customer support team via e-mail within 7 days of delivery and provide the following information:
- Your order number
- A clear description and, if possible, photographs of the damaged or defective product
-
Our customer support team will review your request and provide you with further instructions on how to proceed.
- Please note that due to the custom nature of print on demand products, we are unable to accept returns or provide refunds for products that are free from damage or defects.
If you have any questions or require further assistance regarding our return policy for print on demand products, please contact our customer support team at contact@regenishop.com. We are here to assist you and ensure your shopping experience with us is a positive one.
Thank you for your understanding and cooperation.
Team REGENiSHOP